The Luniistore™
Frequently asked questions and technical support
The albums
- How can I get the "Sweet Dreams Stories" album for free?
- Can I download the stories I bought on several Fabulous Storytellers?
- Can I add stories in foreign languages on My Fabulous Storyteller?
- Is it necessary to upload stories on the Fabulous Storyteller before gifting it, or are they already included?
- If I buy a new Fabulous Storyteller or exchange mine, will I keep my stories?
- I can't find my purchases anymore
How to use the Luniistore™?
- Taking your first steps on the Luniistore™
- How can I add story albums to My Fabulous Storyteller?
- What payment methods are available on the Luniistore™?
- I want to delete a Fabulous Storyteller from my account, how can I do it?
- My country does not appear on the Luniistore™
- Why am I being asked for a billing address to download the album Sweet Dreams Stories or to validate a promo code?
Technical support
- The Luniistore ™ does not detect my Fabulous Storyteller.
- Where can I find the error report generated by the Luniistore™?
- The Luniistore™ displays an error message
- Install the Luniistore™ under macOS (versions High Sierra 10.13 and later)
- How can I reinstall the computer driver used by the Luniistore™?