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  2. The Luniistore™

The Luniistore™

Frequently asked questions and technical support

The albums

  • How can I get the "Sweet Dreams Stories" album for free?
  • Can I download the stories I bought on several Fabulous Storytellers?
  • Can I add stories in foreign languages on My Fabulous Storyteller?
  • Is it necessary to upload stories on the Fabulous Storyteller before gifting it, or are they already included?
  • If I buy a new Fabulous Storyteller or exchange mine, will I keep my stories?
  • I can't find my purchases anymore
See all 7 articles

How to use the Luniistore™?

  • Taking your first steps on the Luniistore™
  • How can I add story albums to My Fabulous Storyteller?
  • What payment methods are available on the Luniistore™?
  • I want to delete a Fabulous Storyteller from my account, how can I do it?
  • My country does not appear on the Luniistore™
  • Why am I being asked for a billing address to download the album Sweet Dreams Stories or to validate a promo code?
See all 12 articles

Technical support

  • The Luniistore ™ does not detect my Fabulous Storyteller.
  • Where can I find the error report generated by the Luniistore™?
  • The Luniistore™ displays an error message
  • Install the Luniistore™ under macOS (versions High Sierra 10.13 and later)
  • How can I reinstall the computer driver used by the Luniistore™?
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