My Fabulous Storyteller ✨

Frequently asked questions about My Fabulous Storyteller

• My Fabulous Storyteller for children from 3 years and from 5 years: what are the differences?
• Where can I find the two versions of My Fabulous Storyteller for children from 3 and 5 years old?
• Which languages are available on My Fabulous Storyteller?
• Which cable can I use to plug in My Fabulous Storyteller?
• My Fabulous Storyteller is not detected by the Luniistore.
• My Fabulous Storyteller no longer turns on

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How to use My Fabulous Storyteller?

• Storyteller Manual
• How does My Fabulous Storyteller work?
• Can I link My Fabulous Storyteller to more than one Luniistore account?
• Does My Fabulous Storyteller automatically switch to power-saving mode after a certain amount of time?
• Can I use any headphones/earphones to listen to My Fabulous Storyteller?
• How to switch from one album to another

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Charging My Fabulous Storyteller

• Everything you need to know about the Storyteller's battery: autonomy, recharging, maintenance...
• My Fabulous Storyteller discharges faster than before or no longer charges anymore
• The USB port of My Fabulous Storyteller has a glitch or is damaged
• The LED of My Fabulous Storyteller no longer lights up.

I have an issue with the sound of My Fabulous Storyteller

• The sound is too loud, too soft, crackles, or fluctuates abnormally
• The sound only comes out through the speaker
• The sound doesn't come out the speaker anymore
• The sound wheel on the right side of My Fabulous Storyteller does not function properly

I have an issue with the screen of My Fabulous Storyteller

• The screen of My Story Factory displays an ERROR logo in a triangle.
• My Fabulous Storyteller displays a blank screen
• The screen of My Fabulous Storyteller shows stripes
• The screen of My Fabulous Storyteller displays distorted, doubled, split or inverted images
• The screen of My Fabulous Storyteller is broken or cracked

I have an issue turning on and/or off My Fabulous Storyteller

• My Fabulous Storyteller won't turn off
• My Fabulous Storyteller turns on by itself
• My Fabulous Storyteller turns on and then turns off

I have an issue when selecting the choices on My Fabulous Storyteller

• The HOME, PAUSE and OK buttons do not work
• The selection wheel on the front panel of My Fabulous Storyteller is not working properly
• The choice of stories, characters, places or objects is random

I have an issue occuring while My Fabulous Storyteller is playing

• My Fabulous Storyteller stops while listening to a story

Recycle My Fabulous Storyteller

• How are Lunii products recycled?

Who are we?

• What do they say about our customer support?