You will find the serial number on the green label underneath the device. We recommend registering it in your Luniistore account the first time you log in.
Here is a picture showing you where to find the serial number (usually 14 digits):
Please note that the serial number of My Fabulous Storyteller remains optional. To benefit from our after-sales service, you will need to provide us with the purchase invoice of your device.
N.B.: When our after-sales services a device, it is likely that the serial number will no longer appear on the repaired device returned to you. During the repair, our team affixes a new label if the original one is too worn out or torn. However, if you had recorded your device's serial number on the Luniistore, it will be saved, allowing our team to find it easily.