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Where can I find the error report generated by the Luniistore™?

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"Error reports" are automatically generated files that can help us understand the origin of certain malfunctions.

To find them, simply go to the Luniistore™, then click on Help at the top right of the window and then on "Display the error report folder", as shown on the screenshot below. 

 drop_down_help_error-reports_shd.png

A window will then open on a folder containing the error report files: all you have to do is send them to us by replying directly to our last email.

For your information, these files are also available on the hard drive of your computer:

Here is the path to access it on Windows : 

C:\Users\[name of your Windows session]\Luniistore\logs

Here is the path to access it on Mac : 

/Users/[name of your macOS session]/Luniistore/Logs 

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