Does a part seem to have come loose inside your Fabulous Storyteller?
The first thing to do is open the device by unscrewing the four small screws on the back with a small cross-head screwdriver. You will then be able to check which component has come off/detached. Rest assured that this action will not affect the warranty in any way.
Have you noticed that a component of the Fabulous Storyteller is broken or needs to be replaced?
We invite you to contact us, send us a picture of the inside of the Fabulous Storyteller, and explain the problem you are encountering. Please remember to include in your message your full postal address and your agreement regarding the potential sending of a spare part.
If you prefer to send your Fabulous Storyteller to our after-sales service, please remember to include a copy of the purchase invoice of the device.