If after connecting a headset or headphones, the sound no longer comes out through the speaker of your Fabulous Storyteller, this probably indicates a problem with the jack plug of the device. It still detects a connected headset even when it is no longer the case, preventing the sound from coming out correctly through the speaker.
This problem is usually solved by replacing the sound wheel (with the jack plug attached) on the right side of the Fabulous Storyteller. We could then, if you wish, send you the appropriate part so that you can carry out the repair. We invite you to contact us and specify the type of sound problem encountered by your device. The more details you can provide to our team, the more we will be able to help you find a solution. We also invite you to send us your full postal details in your message.