The USB port of My Fabulous Storyteller is unfortunately not repairable at home.
- If you feel any play between the cable and the USB port
- If the LED turns on and off intermittently when you plug the cable into the USB port
- If your Fabulous Storyteller no longer charges when it is plugged in
Please begin by testing other USB cables you may own.
If changing the cable does not solve the issue, we invite you to contact us and explain the problem encountered by your device. Please send us the purchase invoice of your Fabulous Storyteller to potentially benefit from the assistance of our after-sales service.