📶 You are having trouble connecting your Fabulous Storyteller Lunii-3 model to your Wi-Fi network? There may be several reasons for this:
- Move closer to the Wi-Fi router: the connection may be impaired if you're too far away
- When entering your password, be sure to use the exact case of your Internet box's password (type all upper and lower case letters exactly as they appear, avoid spaces...).
- Try restarting your Fabulous Storyteller and/or your Internet box.
- If your Wi-Fi network does not appear in the list, it is possible that your network is set to 5 GHz frequency, which is not compatible with the Lunii mobile application. You will need to switch your Wi-Fi to the 2.4 GHz frequency. If you don't know the frequency of your network, go to this article 👈👈👈
These few steps may be all you need to resolve the situation and connect your Fabulous Storyteller to your Wi-Fi network.
👉 If not, please contact us so that we can help you and you can enjoy your stories as soon as possible.