Once an e-gift card has been purchased on our website lunii.com or on the Luniistore, the recipient will have one year, from the date of receipt of the code, to activate it on their Lunii account and add it to their gift card balance.
Once you have added the gift card to your gift card balance, you will have one year to use it.
Let's make an example:
If John decides to give Julie a gift card and schedules the mailing for December 24, 2021, the gift card can be transferred to Julie's gift card balance until December 23, 2022.
If Julie decides to enter her gift card code on 12 February 2022, she will then have until 11 February 2023 to use her gift card balance.
If a certain amount already appears on the gift card balance but a new gift card is added to the account, the total amount will be valid for one year.
At the moment there is still no notification indicating when the validity of the gift card balance is about to expire.
All this is still new and we are trying to update and improve. In the meantime, we invite you to write down the date of validity of the e-gift card balance (with a post-it on the fridge for example 💡)
Once the deadline has passed, and in accordance with our general terms and conditions of sale, it will no longer be possible to claim and recover the amount that was available on your gift card balance.