First of all, please check that the SD card is well inserted.
To do so: turn off your Fabulous Storyteller, then unscrew the four small screws on the back of the device, open it, remove the SD card, and put it back in place. This will not affect the warranty.
Click here to view the step-by-step guide on how to carry out this operation.
Then recharge your Fabulous Storyteller for two hours.
Finally, please try to connect the device to the Luniistore™ to see if the software detects it.
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If, after performing these operations, your Fabulous Storyteller still does not turn on, we invite you to contact us. Please explain the problem you are encountering, tell us the actions you have performed, and remember to send us the purchase invoice of your Fabulous Storyteller. |
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