This article is only about My Fabulous Storyteller Lunii-1 and Lunii-2 models.
👉 To reset My Storyteller model Lunii-3 (Wi-Fi connection), please read this article.
❔ To identify the model of your Storyteller, we invite you to consult this article of our FAQ.
We advise you to reset your device via the Luniistore in the following cases:
- My Fabulous Storyteller crackles
- My Fabulous Storyteller displays an ERROR logo
- My Fabulous Storyteller displays a blank screen
- My Fabulous Storyteller displays distorted images
- The Luniistore invites me to free up space on the device although there is still enough storage available on My Fabulous Storyteller
- I can't transfer an audiobook to My Fabulous Storyteller
How to reset My Fabulous Storyteller?
First of all, please log in to your Luniistore account.
Connect your Storyteller to your computer and turn it on. In the top right corner, click on the round-shaped logo, then click on My Fabulous Storytellers.
Then click on the Reset button (see screenshot below) of the Fabulous Storyteller connected to the Luniistore.