If after connecting a pair of headphones, the sound no longer comes out through the speaker of your Fabulous Storyteller, this probably indicates a problem with the jack plug of the Storyteller. The device still detects the headphones even after being unplugged, preventing the sound from coming out correctly through the speaker.
This problem is usually solved by replacing the sound module (it has the jack plug attached) on the right side of the Fabulous Storyteller. We could then, if you agree, send you the appropriate part so that you can carry out the home repair. We invite you to contact us and specify the type of sound problem encountered by your device. The more details you can provide to our team, the more we will be able to help you find a solution. We also invite you to send us your full postal details in your message.